Chatbot Integration for Customer Support
Definition Chatbot Integration for Customer Support in marketing refers to the use of AI-powered software designed to interact with humans in their natural languages. These chatbots are usually introduced on websites, mobile applications, and social media platforms, to guide customers, resolve their queries, provide product information, and assist in transactions, essentially enhancing customer service. This […]
Customer Retention Strategies with AI
Definition Customer Retention Strategies with AI refers to the use of Artificial Intelligence (AI) technologies in marketing to develop and implement tactics that increase customer loyalty and decrease churn rates. This may involve AI tools and algorithms predicting customer behaviors, personalizing marketing efforts, and improving customer service. The goal is to enhance customer satisfaction and […]
