Why Real-time Data is The The Future of Chatbots

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As artificial intelligence continues to advance, chatbots are becoming increasingly popular for their ability to provide quick and efficient responses to user queries. However, one of the biggest challenges facing AI chatbots is the need for up-to-date information. Without access to real-time data, chatbots may struggle to provide accurate and relevant answers to users.

The Limitations of Pre-Trained Models

Many AI chatbots rely on pre-trained models that are based on a fixed dataset. While these models can be highly effective for certain types of queries, they may struggle with new information that emerges after the model has been trained. For example, if a new news article comes out a month after the model is trained, the AI chatbot may not be aware of this new information and may provide outdated or incorrect responses.

This issue can be particularly problematic when it comes to companies that have changed their name. If a user asks about a company using its new name, the chatbot may not recognize the company unless it has been specifically trained on this new information. A recent example of this is when Twitter changed its name to X. Many chatbots had no idea what X was, as they had not been updated with this new information.

The Rise of Real-Time Data Integration

To address this challenge, there is a growing trend in the AI industry towards integrating real-time data with pre-trained models. By combining the power of pre-trained models with up-to-date information from the internet, chatbots can provide more accurate and relevant responses to user queries.

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One example of a chatbot that has embraced this approach is Perplexity. Unlike traditional chatbots that rely solely on pre-trained models, Perplexity uses a search engine-like approach to find relevant information on the web in real time. When a user asks a question, Perplexity searches the internet for the most up-to-date and relevant information and then uses this information to inform its AI response.

Perplexity is kind of cool. You search it kind of like Google, and then automatically, it’s gonna be searching the web for answers, getting that real time data to inform its, AI response.

Aaron Heienickle 

By integrating real-time data with pre-trained models, chatbots like Perplexity can provide more accurate and relevant responses to user queries, even when dealing with new or rapidly changing information.


Frequently Asked Questions

Q: What happens when a chatbot encounters new information that it wasn’t trained on?

If a chatbot encounters new information that it wasn’t trained on, such as a company changing its name, it may struggle to provide accurate or relevant responses. The chatbot may not recognize the new name or may provide outdated information based on its pre-trained model.

Q: How can chatbots stay up-to-date with new information?

One approach to keeping chatbots up-to-date is to integrate real-time data from the internet with pre-trained models. By searching the web for the most current and relevant information, chatbots can provide more accurate responses even when dealing with new or rapidly changing information.

Q: What is an example of a chatbot that uses real-time data integration?

Perplexity is an example of a chatbot that integrates real-time data with pre-trained models. When a user asks a question, Perplexity searches the internet for the most up-to-date and relevant information, and then uses this information to inform its AI response.

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